Privacy Policy
Privacy Policy
Cat Hands | cathands.com
Effective Date: April 14, 2022
Thank you for shopping with Cat Hands. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
Cat Hands is operated by NonReproBlue, based in Philadelphia, Pennsylvania. Our store is hosted on Shopify, which powers our online commerce.
1. Information We Collect
When you place an order or create an account, we may collect the following information:
• Name and contact details (email address, phone number)
• Billing and shipping address
• Payment information (processed securely by Shopify Payments or third-party providers; we do not store full card numbers)
• Order history and product preferences
• Communications you send us
We may also automatically collect certain data when you visit our site:
• Browser type and device information
• IP address and general location
• Pages visited and time spent on site (via analytics tools)
• Referring URLs
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Communicate with you about your order, account, or inquiries
• Send marketing emails or promotions (only if you have opted in)
• Improve our products, website, and customer experience
• Prevent fraud and ensure the security of our store
• Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:
• Shopify — our e-commerce platform (see Shopify’s Privacy Policy at shopify.com/legal/privacy)
• Payment processors (e.g., Shopify Payments, PayPal, Shop Pay)
• Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your order
• Email marketing platforms, if you have opted in to communications
• Analytics providers (e.g., Google Analytics) to understand site traffic
All third-party providers are required to handle your data in a manner consistent with this policy.
4. Cookies
Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how visitors use our site. You can control cookie settings through your browser preferences. Note that disabling cookies may affect some site functionality.
5. Email Marketing
If you opt in to receive marketing emails, we may send you news about new products, promotions, and updates. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly. We use your data for marketing only with your consent.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting requirements. Order records are typically retained for a minimum of 7 years.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Access — request a copy of the personal data we hold about you
• Correction — request that we update inaccurate or incomplete data
• Deletion — request that we delete your personal data, subject to legal obligations
• Opt-out — unsubscribe from marketing communications at any time
• Portability — request your data in a portable format
To exercise any of these rights, please contact us at the address below. We will respond within 30 days.
8. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To make a request, contact us at the information below.
9. Children’s Privacy
Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our store is hosted on Shopify, which maintains industry-standard security practices including SSL encryption.
11. Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Cat Hands!
Hello (at) cathands.com
cathands.com
Philadelphia, Pennsylvania, USA